My bank stopped providing withdrawal receipts. Is this legal?

In cases not involving automated teller machine (ATM) withdrawals, bank policy may in part determine whether the bank provides a withdrawal receipt. You should contact your bank for more information.

For ATM withdrawals, federal law requires the bank to make a receipt available at the time of the transaction, upon request, for withdrawals of $15 or more. An ATM operator that imposes a fee on a consumer for initiating a withdrawal or a balance inquiry must provide a notice that a fee will be imposed for providing withdrawal services or a balance inquiry that discloses the amount of the fee The operator must provide this notice either by showing it on the ATM screen or by providing it on paper, before the consumer is committed to paying a fee.

Last Reviewed: April 2021